Returns & Exchanges

At Apothecaryandme, your skin's satisfaction is our priority, which is why we offer a 30-day return window for products in their original, unopened condition. If a formula isn't the right fit for your beauty ritual, we are here to assist with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or email our support team with your order number to begin the return authorization process.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original aesthetic packaging to ensure they are protected during transit back to our studio.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team and drop off the parcel at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or store credit will be processed within 5-7 business days.